Jan Marini Skin Research Bioglycolic Facial Cleanser with glycolic acid is a gentle cleanser suitable for all skin types and encourages a soft, smoother and more refined skin texture. This formula is soap-free, nonirritating, and rinses completely without the need for a post-cleansing toner or astringent. Our thorough deep-cleansing product also contains sorbitol, a natural humectant derived from berries, which leaves the skin soft and hydrated. By incorporating glycolic acid as a follicular cleansing agent, the skin is further prepared for other product application.
If you suffer from acneic, oily or combination skin and are looking for an effective cleanser, then this 237ml lotion is ideal.Directions For Use
Apply sparingly to skin and massage gently to produce lather. Rinse clean with water.
Deionized Water, Glycolic Acid And Ammonium Glycolate, Sorbitol, Cetyl Alcohol, Stearyl Alcohol, Ammonium Lauryl Sulfate, Methylparaben, Propylparaben.
Here at The Cosmetic Practice we use secure Payment & Security software passed by Trustwave, allowing our customers to experience a secure and smooth shopping experience. We accept all major cards, credit cards, Paypal as well as Google Checkout payments allowing the customer to choose the most suitable payment method.
CREDIT CARD PAYMENTS (SagePay)
The Cosmetic Practice Limited merchant account and SagePay is the most popular payment method amongst our customers allowing customers to pay by various debit and credit cards. This option allows customers to complete transactions very quickly and securely online. Please be reassured we never store any card details.
PAYPAL SECURE PAYMENTS
PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
With Google Checkout, you can quickly and easily buy from The Cosmetic Practice.
You must register an account and sign in to receive automatic Free postage offers.
For all purchases within the UK, Standard Delivery is sent by Royal Mail Tracked 24. THIS IS NOT A NEXT DAY DELIVERY SERVICE, for further information see the order processing section. Any UK orders over £25.00 will qualify for free postage. At busier times it may take time for your order to be processed and sent out.
For International orders, postage is set at £6.00 for Europe and £8.50 for the rest of the world. This will be sent by Royal Mail Airmail. Orders over £75.00 qualify for Free Postage.
You must register an account and sign in to receive automatic Free postage offers.
If you are not in to receive your order then a card will be left informing you that your parcel has been taken to your local Post Office depot. You can arrange to collect it from there, or you can arrange a re-delivery with your depot. Post Office depot’s hold parcels for 14 days before returning them to us. If your parcel is returned to us as "not called for", which means that nobody collected it from the local depot or arranged re-delivery, then we will treat this as a cancelled order and we will make a charge not exceeding 10% of the order value to cover costs we have incurred in receiving your payment, sending your parcel and paying for the return. We regret that we cannot be held responsible if the carrier has failed to notify you of an attempted delivery. Please contact the carrier directly. We will inform you of the refund amount via email. If you still require the goods please reorder. Your order will usually arrive within 3-5 working days of it being placed, so if you are expecting an order to be delivered and it has not arrived, then please check with your local depot to see if they are holding it for you. We aim to deliver your item as soon as possible, If you have not received it within 14 days of your order don't hesitate to contact us for assistance.
We offer a 30 Days Return Policy. This means any item/items bought from us can be returned within 30 Days of purchase. Please note that returned item/items must be unused and unopened, still have all packaging and returned as new.
Under the United Kingdom's Long Distance Selling Regulations you have the right to cancel your order for any item purchased from The Cosmetic Practice, for a full refund within 30 days.
To cancel your order please email email@example.com with your order reference number in the title. If however your order has already been processed, you will need to return the order to us. We recommend you send any item back to us recorded so you have proof of delivery as you are responsible for the goods until returned to ourself. All items must be returned unused and unopened, with all packaging intact.
Please read the Return or Exchange an item section below.
Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 30 days of receipt. We will issue a refund on receipt, or exchange the item for a different product if preferred. Please note:
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.
Please send back to:
The Cosmetic Practice
Tyne & Wear,
T: 0800 085 4032
See below for our returns form
If the item you received is faulty, please contact firstname.lastname@example.org quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.
I received the wrong item
If the item you received is not what you originally ordered, please contact email@example.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
We do not refund postage costs. If you have tried the product and are unhappy with the results, then please contact us immediately via email firstname.lastname@example.org to ensure that you are using the correct and appropriate product for your skin's needs. It is also imperative that you follow the directions given. Some of the products we sell may have temporary side-effects for some people and these are usually resolved after a few weeks of use. We offer advice by e-mail or phone if you need help choosing the right products before you buy. We will not refund or replace products that have been used or opened for hygiene reasons. If you have a reaction to a product, then please tell us and we will inform the manufacturer of the product so that they can update their adverse incidents of the product. We will not however refund against such a product that you have shown sensitivity to. Please ensure when ordering make up, the colour you choose is correct as the product cannot be returned.
We will replace lost orders in full.* Please contact us if you believe your item has been lost in the post. Where possible we will give you a tracking number for your item - please check that your depot is not holding your item. Please note that it can take up to 10 working days to deliver your order, longer during busy periods such as Christmas.
*NB): If you believe your item is lost please contact us. We will check the delivery address that you supplied with you. If you have entered any part of your delivery address incorrectly on your order, including the postcode, then we are not able to claim against the loss with Royal Mail, and consequently cannot refund/replace your order. We use the address for delivery that you supply, so you must ensure that your delivery address and postcode is 100% correct. Please enter the digits carefully! If you are unsure of your delivery postcode, then check online at www.royalmail.com using their online postcode checking facility.
Most of the products in the shop are carried as stock items. If an item is in stock it will usually be posted to you the same or next day. If an item is out of stock, it will usually be posted within 5 working days of your order being placed. You should expect your delivery within 10 days of placing your order. However, during especially busy periods of the year such as Christmas, please allow 15 working days for your order to reach you. If you have not received your order within 10 working days of payment, then please email and we will track your order.